Use Cases
| Persona | Core Goal | Applied Dashboard Strategy |
| Marketing Manager | Attrition Prevention |
Track At Risk and Hibernating segments in the RFM matrix to trigger win-back email sequences. |
| Inventory Planner | Stock & Category Allocation |
Monitor directional shifts in Top Departments to align purchase orders with changing consumer demands. |
| Loyalty Director | Program Evaluation |
Evaluate the Redemption Rate and Repeat Sales KPI metrics to gauge promo efficiency. |