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Best Practices

  • Reward Your Best Customers: Use the "Purchase in Tier" rule to offer exclusive, passive multipliers to your top-tier customers (e.g., "All Platinum members get 1.5x points on all purchases"). This is a powerful, low-maintenance way to show their value.

  • Don't Overcomplicate: A reward with 5 "AND" rules will be confusing for staff and customers. The best rewards are simple to understand (e.g., "Spend $100 on weekends, get 2x points").

  • Promote Your Rewards: These bonus programs are great marketing content. Send an SMS or email campaign letting customers know, "This weekend only, get double points on all purchases!"

  • Set Expirations: Use the "Reward Expiry" setting on your bonus points to create urgency. This encourages customers to return sooner to redeem their bonus balance.

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