Reward Program
A reward program is a feature that gives customers a bonus loyalty balance for specific actions or behaviors, in addition to their regular loyalty rewards. It's different from a traditional loyalty program because it doesn't reward every single purchase; instead, it's triggered by specific conditions. The purpose of these programs is to encourage specific customer behaviors, make the shopping experience more engaging, and enhance your existing loyalty program.
Create a Reward Program
Step 1: Navigating to Reward Program Navigate to the Loyalty section. Select Programs, then choo...
Common Use Cases
First Purchase Bonus: Give new customers a point multiplier on their very first transaction t...
Best Practices
Reward Your Best Customers: Use the "Purchase in Tier" rule to offer exclusive, passive multi...
Troubleshooting & FAQs
Q: Why is my reward not issuing to a customer? A: Check these three common causes: Rules No...