Gift Card Program
The Gift Card Program in OptCulture is an end-to-end solution that allows your customers to purchase, gift, and redeem gift cards seamlessly across your stores.
By offering a flexible and convenient gifting option, you can attract new customers, increase sales, and enhance brand loyalty. This guide will walk you through setting up your program, the customer purchase and redemption process, and how to track your success.
Create Your Gift Card Program
Prerequisite: Create Gift Card Items in Your POS Before you begin, you must ensure that the gift ...
Purchase and Issuance
This is how a customer buys a gift card at your store. At the Point of Sale (POS) The cashi...
Gifting and Redemption
Gifting a Gift Card A customer who purchases a gift card can share the details (Card Number and ...
Gift Card Reports
Step 1: Access the Report First, navigate to the Reports section from the main navigation menu. ...
Best Practices
POS & OptCulture Sync: The most critical step is ensuring your gift card items are created in...
Common Use Cases
Holiday & Seasonal Sales: Drive revenue during peak gifting seasons like Diwali, Christmas, or ...
Troubleshooting & FAQs
Q: A customer's gift card is not working at the POS. What should I check? A: Check Input: Fir...