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Best Practices

  • Personalization is Key: Use dynamic merge tags (e.g., [CustomerName]) to personalize the E-Receipt. A personalized greeting is more engaging than a generic one.

  • Drive Social Engagement: Place the "Social Media Links" and "Review Us" components prominently. A happy customer is most likely to leave a positive review right after a successful purchase.

  • Increase Loyalty Program Enrollment: Use the "Loyalty Information" component to remind existing members of their benefits and to encourage new sign-ups.

  • Cross-Selling and Upselling: Use the "Current Offers" or "Video" components to recommend products related to the customer's purchase history (e.g., "See the matching shoes for that dress").

  • Gather Actionable Feedback: The "NPS Survey" component provides a quick, low-friction way to collect feedback. Use this data to identify your promoters (for testimonials) and detractors (for follow-up).

  • Optimize for Mobile: The E-Receipts are designed to be mobile-responsive. Always use the preview function to test the layout on different screen sizes and adjust the component order for optimal mobile viewing.

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