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Common Use Cases

  • Cart Abandonment (Coupon): Create a coupon with Dynamic Validity (e.g., "Valid for 72 hours). Use an automation tool to email this coupon to customers who abandoned their online cart.

  • Tier-Based Rewards (Promotion): Create a promotion (e.g., "25% Off All New Arrivals) and use the Discount Criteria to limit it only to customers in your "VIP" or "Gold" loyalty tier.

  • Product Launch (Coupon): Generate a batch of codes for a modest discount (e.g., "15% OFF") on a new product only. Distribute these codes to your most loyal customers to drive initial sales and reviews.

  • Clearance/End-of-Season (Promotion): Use the "Redemption on a promo item" setting. Create a promotion like "Extra 20% Off" and allow it to stack on top of items already on sale to clear old inventory.

  • Bundle Deals (Promotion): Use the "Multiple conditions for discount criteria" to create bundle offers.

    • Example: Get 15% off if SKU = ABC (e.g., a specific shirt) AND SKU = XYZ (e.g., specific pants) are both in the cart.

  • Referral Bonuses (Coupon): When a customer refers a friend, use the Quick Coupon feature (via Customer 360) or an automation to issue a thank-you coupon to the referrer.

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