Offers
The "Offers" feature in OptCulture is a powerful tool designed to boost your sales and increase customer loyalty. It allows you to create, manage, and track a wide variety of targeted promotions, coupons, and loyalty benefits, helping you increase profitability through flexible discount types.
The Three Types of Offers:
- Coupons: Coupons are used to create and distribute discount vouchers and coupon codes.
- Promotions: Promotions are used to create and schedule limited-time sales and special offers.
- Loyalty Discounts: Loyalty discounts are used to offer exclusive discounts to members based on their loyalty earnings.
Create a Coupon
Step 1: Navigate to Discounts Go to the Menu and select "Discounts". Click the +Create a Disc...
Create a Promotion
Step 1: Navigate to Discounts Go to the Menu and select "Discounts". Click the +Create a Disc...
Create a Loyalty Discount
Step 1: Navigate to Discounts Go to the Menu and select "Discounts". Click the +Create a Disc...
Generate Coupon Codes
Once you have created the coupon template, you must generate the unique codes to be distributed. ...
Discount Reports
Under the "Actions" menu for each offer, you can find a "Report" option. This report provides det...
Best Practices
Use Clear Internal Naming: Don't name your coupon "10% Off." Name it "2024-Q4-Winback-10%-Ema...
Common Use Cases
Cart Abandonment (Coupon): Create a coupon with Dynamic Validity (e.g., "Valid for 72 hours)....
Troubleshooting & FAQs
Q: My coupon code says "Invalid" or "Expired" at the POS. Why? A: There are a few common reasons...