Zones

The Zones feature in OptCulture allows you to group stores and subsidiaries into logical zones. This is useful for managing various configurations, including loyalty programs, promotions, and communication methods like digital receipts. For example, you can use zones to send WhatsApp digital receipts to one group of stores and SMS digital receipts to another, ensuring a tailored communication strategy for different regions or business types. A store or subsidiary can only belong to one zone at a time, which is crucial for maintaining consistent configurations.

Creating a New Zone

Step1: Navigate to the Zones Page Click on Zones under the Configurations section. This will tak...

Edit an Existing Zone

You can easily modify a zone's name, description, or the stores assigned to it. From the mai...

Best Practices

Use Descriptive Naming: Avoid generic names like "Zone 1" or "Test Zone." Use clear names tha...

Common Scenarios & FAQs

Q: What if I can't find a store I want to add to my zone? A: If a store isn't appearing in the s...