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Common Use Cases

  • Monitoring Business Health: A manager checks the Sales Overview weekly to track if revenue and purchase counts are trending up or down compared to the previous period.

  • Analyzing Customer Growth: Using the "New Customers" vs. "Repeat Customers" widgets to see if marketing campaigns are successfully acquiring new customers or just engaging existing ones.

  • Investigating Specific Sales: A customer service rep uses the Customer Sales tab to search for a customer's mobile number, find their specific receipt, and verify a purchase for a return or complaint.

  • Analyzing Daily Performance: A store manager filters the Customer Sales tab for their store and the previous day to see exactly which items (SKUs) were sold and by which cashier.

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