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Common Use Cases

  • Promotional Campaigns: Transform promotions into interactive experiences with swipe-through carousels and buttons. RCS messages can be used for promotions and flash sales, showcasing products with images and discounts.

  • Customer Support: RCS can be used to resolve common issues through chatbots or enable two-way conversations with customers for faster support.

  • Feedback Requests: Use RCS to send interactive surveys and gather customer insights with quick-response buttons.

  • Appointment Reminders: Send branded appointment reminders with interactive buttons like "Confirm" or "Reschedule" to reduce no-shows.

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