Skip to main content

Common Use Cases

  • Promotions and Sales: Use WhatsApp to announce promotions, flash sales, or new product launches to drive traffic and sales.

  • Abandoned Cart Reminders: Send automated reminders to customers who have left items in their cart to encourage them to complete their purchase.

  • Transactional Messages: Send important updates like order confirmations, shipping notifications, and delivery alerts to keep customers informed and reduce support queries.

  • Appointment Reminders: Businesses that rely on appointments can send automated reminders to reduce no-shows.

  • Customer Support: Automate responses to frequently asked questions (FAQs) or offer real-time, two-way conversations with customers for a more personalized support experience.

  • Gather Feedback: Use WhatsApp as a channel to send surveys and collect customer feedback easily.

Back to top